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Frequently asked questions
Everything people ask before their first order.
API
Yes. It follows the standard SMM Panel API v2 spec, so any existing panel software can point at us. Generate your key from the API page in your dashboard.
Delivery
The provider delivered some of the order but could not finish it. The undelivered portion is refunded to your wallet automatically.
On services marked Refill, if the count drops after delivery you can request a top-up from the order page — free, within the refill window shown on the service.
Social platforms cache counts for a while. Wait an hour and refresh. If the number still has not moved, open a support ticket with the order number.
Ordering
Most services start within a few minutes of ordering. The exact speed depends on the service — check the delivery time shown on the service before you order.
The public URL of whatever you want to grow: your page or profile for followers, the video URL for views, the post URL for likes or comments. If the account is private, delivery will fail.
Yes, but let the first order finish first. Overlapping orders confuse the provider's start count and often cause partial delivery.
Payments
From Add Funds in your dashboard. bKash, Nagad and card payments credit your balance instantly. If you send money manually, submit the transaction ID and we confirm it — usually within a few minutes.
The minimum top-up is shown on the Add Funds page. There is no minimum on individual orders beyond each service's own minimum quantity.
No. Wallet balance is credit for services on this panel and cannot be converted back to cash.